Frequently Asked Questions

Metro orders arrive in about 48 hours. Everything else ships within 3–5 business days, tracked end to end.

Free on every order of $50 or more. Below that, standard shipping is a flat $7.99, calculated server-side at checkout.

30 days from delivery, unused and in original packaging. We cover the return label.

Every device carries a two-year warranty handled directly by our support team.

Checkout currently runs a clearly labeled payment simulator: no card numbers are collected and no real charge is made. Live card, wallet and PayPal support arrives with the production payment provider.

Yes, until it's marked as packed. Message support with your order reference and we'll adjust it.